Take the Risk Out of Moving Home
The weeks approaching your move can be an exciting time yet the prospects of such an upheaval can be pretty daunting. Team agents have teamed up with two of the U.K’s leading family owned removal companies; Robinsons and the Nightingale Group are both long standing members of the British Association of Removers (BAR) and adhere to a strict Code of Practice for customer care which is approved and monitored by the Office of Fair Trading (OFT). In the unlikely event of a problem arising, BAR operates a free conciliation service to resolve disputes fairly, quickly and efficiently.
A successful move is the result of good planning and preparation. You can employ all or part of the professional services offerd by our Removal partners to help you complete your move. If you prefer to pack yourself, our partners can offer advice on how to minimise the risk of damage. If you require storage, they are are able to n handle anything from a single box to the entire contents of your home, for however long you decide.
The TPS Sales Desk will call you well in advance of your planned move, as there are certain things we can help you prepare for. We will quote for your move over the telephone – our arrangement with your team agent means we have been able to streamline our process and it will not necessarily be necessary for our removers to take up your time by visiting you personally. You will be asked to pay a small booking deposit – usually £50 – so that we can ensure a Removal Van is available for you when your final completion date is eventually agreed.
You will then be sent the formal documentation together with printed Terms and Conditions for you to sign and return. You will have seven days to advise us if you decide not to proceed in which case your deposit will be returned. There is nothing worse, in the final days before you move when the removal date seems to be constantly changing, than having to ring around desperately trying to locate a removal firm capable of moving you on the required date. By planning early and booking with us well in advance we can guarantee to move you when you want to move.
Packing is an important part of the service, after all, you want to be sure that everything arrives safely and intact! Our partners both employ expert packing teams who undergo specialist training and are regularly updated with the latest packing materials and techniques, so you can rest assured that everything from your favourite mirror to the family crystal will be packed safely for transportation. If you choose to pack yourself, we can provide the necessary materials well in advance of moving day.
When it comes to the day of the move, the removal crews know that emotions are likely to be running high and will act in a professional, helpful and friendly manner. Of course it goes without saying, that the carpets and surfaces in your home will be carefully protected from knocks, scrapes and muddy boots. This helps to ensure that everything arrives at your new home in good condition. For all items professionally packed, you will be offered a complete unpacking service. Larger items will be unwrapped and put in place while smaller items are unpacked and placed on a surface making it easy for you to make your new house become a home. All packing materials are then taken away.
Our mission is to help you move smoothly and safely with the minimum of fuss and bother - let us take the load.
The very best in removals from Robinsons
Robinsons is one of the top five UK based leading specialists in International, European and UK moving and relocation.
Our high profile credentials are built on providing a professional, efficient, cost effective and reliable service tailored to meet the individual needs of our clients in both the corporate and private sectors.
The very best in removals from Nightingale Removals
Nightingale Removals and Storage is the number one trusted removals firm in the South West offering professional moving services.
As an established, reputable, family run company, we have been offering only the very best in removals both nationally and internationally for generations.
Using our professional expertise and top quality services, we will ensure your move runs smoothly, whether it is to a new home or office premise.